RB
Richard B
1 reviews | Active since Jul 2019
10 Feb 2025, 08:54
Poor support service from Rain
I reported a slow internet from rain its been 3 weeks now they just ignore my plea to them to come fix the issue ..I am calling every day with out my network problem being not attended
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
10 Feb 2025, 09:20Hi Richard B,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
Rain's reply10 Feb 2025, 09:20
Official
Hi Richard B,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your connection query; we will be in touch to further assist.
Regards,
rain.
RB
Richard B's updateReviewer Update
10 Feb 2025, 09:44Call me on *** why it takes you HelloPeter to respect you customers ?
RB
Richard B's update10 Feb 2025, 09:44
Reviewer Update
Call me on *** why it takes you HelloPeter to respect you customers ?
RB
Richard B's updateReviewer Update
10 Feb 2025, 15:06I am still waiting Rain to arrange an appointment with me its already 3pm
RB
Richard B's update10 Feb 2025, 15:06
Reviewer Update
I am still waiting Rain to arrange an appointment with me its already 3pm
RB
Richard B's updateReviewer Update
10 Feb 2025, 15:15So takes 2 weeks to resolve an issue, I have students who are studying online now the must suffer because of Rain , can you schedule for tomorrow please this has been long overdue
RB
Richard B's update10 Feb 2025, 15:15
Reviewer Update
So takes 2 weeks to resolve an issue, I have students who are studying online now the must suffer because of Rain , can you schedule for tomorrow please this has been long overdue