Poor support service

Item: Rain
Rating: 1
Author: Josephine N

Have been waiting for a call from Rain support 3 days now please call me from 2:30pm to 5pm please it's been 3 days .

Helpful (0)

Replies (5)

Rain's replyOfficial

29 Jan 2025, 10:23

Hi Josephine N.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Rain's reply29 Jan 2025, 10:23

Official

Hi Josephine N.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Josephine N's updateReviewer Update

29 Jan 2025, 14:50

I don't know what to say anymore rain calls me and hangs up if I can't get assistance just say so coz it annoying phone rings when I answer no one answer please can I get a call now if possivlble

Josephine N's update29 Jan 2025, 14:50

Reviewer Update

I don't know what to say anymore rain calls me and hangs up if I can't get assistance just say so coz it annoying phone rings when I answer no one answer please can I get a call now if possivlble

Josephine N's updateReviewer Update

29 Jan 2025, 14:52

I have never received a call from rain or spoken to anyone so in any case that means I won't be assisted noted I receive a call and it drops without anyone saying anything

Josephine N's update29 Jan 2025, 14:52

Reviewer Update

I have never received a call from rain or spoken to anyone so in any case that means I won't be assisted noted I receive a call and it drops without anyone saying anything

Josephine N's updateReviewer Update

29 Jan 2025, 14:53

You should have said you will not assist instead of calling me and hanging up.

Josephine N's update29 Jan 2025, 14:53

Reviewer Update

You should have said you will not assist instead of calling me and hanging up.

Josephine N's updateReviewer Update

29 Jan 2025, 16:44

Thank you very much for your assistance

Josephine N's update29 Jan 2025, 16:44

Reviewer Update

Thank you very much for your assistance