hB
hugan B
1 reviews | Active since Dec 2017
17 Oct 2023, 13:52
Poor support from Rain
Rain started to offer the Nvidia Geforce now service, i have signed up for the service, when i called the call center to to enquire why my service has not been activated, the support staff does not even know on the products that they are offering me, according to them i shall receive a 5g router and i will have to pay R599 a month, this was not what i signed up for, RAIN support staff is really disappointing in their level of competence in assisting me
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
17 Oct 2023, 15:12Hi hugan bisetty
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply17 Oct 2023, 15:12
Official
Hi hugan bisetty
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
hB
hugan B's updateReviewer Update
19 Oct 2023, 05:48I did receive an invitation!please check your system
hB
hugan B's update19 Oct 2023, 05:48
Reviewer Update
I did receive an invitation!please check your system
hB
hugan B's updateReviewer Update
19 Oct 2023, 05:51I am not going to accept a bull**** answer! As I have mentioned I did receive an invitation months after I signed up for the beta service.
But this still does not address your incompetence of your support staff not being able to assist me and not knowing what products your company is offering to the public
But this still does not address your incompetence of your support staff not being able to assist me and not knowing what products your company is offering to the public
hB
hugan B's update19 Oct 2023, 05:51
Reviewer Update
I am not going to accept a bull**** answer! As I have mentioned I did receive an invitation months after I signed up for the beta service.
But this still does not address your incompetence of your support staff not being able to assist me and not knowing what products your company is offering to the public
But this still does not address your incompetence of your support staff not being able to assist me and not knowing what products your company is offering to the public