AG
Avi G

1 reviews | Active since Jul 2020

02 Jul 2020, 11:15

Poor Support from Rain

I've been with internet since Monday the 29th, Logged a call only got a response yesterday. Requesting info. Info supp**** and still no feedback. not even a call to discuss. I was a fan but not anymore. Support is really bad.

0
Replies (3)
Rain
Rain's reply02 Jul 2020, 11:26
Official
Hi Avi,

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima

AG
Avi G's update02 Jul 2020, 15:24
Reviewer Update
Hi Fattima

An agent email to ask if the issue has been resolved. This isn't resolved and I am currently running out of data on my backup devices. its crucial that i am online esp for work. Please help.

Thanks
Avi
AG
Avi G's update03 Jul 2020, 17:41
Reviewer Update
Extremely frustrating with the lack of feedback.