Poor support and lack of bandwidth

Item: Rain
Rating: 1
Author: Mr M

Poor support and lack of bandwidth. You can phone and email as much as you like but you will get a response in 3weeks if you lucky. I got 100MB/s when i started and now 20mb/s if i am lucky Please dont waste your money on this fly by night ISP

Helpful (0)

Replies (2)

Rain's replyOfficial

19 Mar 2021, 07:48

Good morning, Mr Miller.

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you

Regards
Mosa

Rain's reply19 Mar 2021, 07:48

Official

Good morning, Mr Miller.

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you

Regards
Mosa

Mr M's updateReviewer Update

19 Mar 2021, 08:16

There is no place to log a ticket under the support tab on your website

Mr M's update19 Mar 2021, 08:16

Reviewer Update

There is no place to log a ticket under the support tab on your website