KN
Karen N
1 reviews | Active since Sept 2018
20 Oct 2020, 11:00
Poor speeds
When I purchased Rain last year I was really impressed with your service. Download speeds were phenomenal reaching speeds of 30mbps but now so disappointed with the service I have uncapped WiFi streaming content like Netflix only buffers and downloads are 60kbps
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Rain's replyOfficial
20 Oct 2020, 14:28Hi Karen N
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply20 Oct 2020, 14:28
Official
Hi Karen N
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline