OP
O P
1 reviews | Active since Nov 2013
19 Nov 2024, 05:00
Poor signal
Been having signal problems for the past 4 days. When my account is not paid, services are disconnected but when you have intermitted service connection we should continue to pay. Its utter ******* and this during important online exams time. This is not on, really!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
19 Nov 2024, 07:24Hey O,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
Rain's reply19 Nov 2024, 07:24
Official
Hey O,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
OP
O P's updateReviewer Update
19 Nov 2024, 08:20So, I couldnt use my wifi for 5 days in a row with your knowledge. What so disturbing is that you knew that you were having tower issue but never bothered to update the very same people that you disconnect for not paying for services not received. So whats going to happen to the past 5 days of little to no service- still continuing? Ag its not acceptable, keep your lame apology to the dead fish.
OP
O P's update19 Nov 2024, 08:20
Reviewer Update
So, I couldnt use my wifi for 5 days in a row with your knowledge. What so disturbing is that you knew that you were having tower issue but never bothered to update the very same people that you disconnect for not paying for services not received. So whats going to happen to the past 5 days of little to no service- still continuing? Ag its not acceptable, keep your lame apology to the dead fish.