AS
Andrea S

1 reviews | Active since Jun 2022

08 Feb 2024, 11:19

Poor services to loyal clients what a r*bbery!

I reported my wifi router ****** from rain two weeks ago. I requested a new router two days ago with no feedback. If my subscription goes off this month the people who has my router will be able to enjoy wifi on my account. Another problem i habe with rain is the fact that they charge a whple 4k to replace my router this was never discussed when i signed up with them im very disappointed in the services provided by rain i have been a loyal client of their for years!!

0
Replies (2)
Rain
Rain's reply08 Feb 2024, 11:23
Official
Hi Andrea Samuels. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

AS
Andrea S's update08 Feb 2024, 12:07
Reviewer Update
Thank you for your respknse since ive waste alot of airtime to get in touch with you guys and have to pay such alot of money why cant yiu get someone to gube me a call to make those arrangements