CS
Curwan S
1 reviews | Active since May 2024
20 Jun 2025, 12:24
Poor Services
If your thinking of making rain your service provider would be the worst decision you could ever make. There services is poor and they're the worst service provider i have been with for the last 2 months. i have done a refund with them which they deducted payments twice and i've been waiting for my refund for the past 2 weeks. So i would'nt recommend rain to anyone.
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
20 Jun 2025, 12:48Hi Curwan Stanley
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply20 Jun 2025, 12:48
Official
Hi Curwan Stanley
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
CS
Curwan S's updateReviewer Update
20 Jun 2025, 12:52That's all you say "we will be in touch" as you are doing noting to assist.
CS
Curwan S's update20 Jun 2025, 12:52
Reviewer Update
That's all you say "we will be in touch" as you are doing noting to assist.
CS
Curwan S's updateReviewer Update
20 Jun 2025, 13:25i have been waiting 7-10 business days and you guys want me to wait again. One of your agents emailed me last week wednesday the 11th June stating that i have to wait for 7-10 days and it's been 8 days already i can't wait again
CS
Curwan S's update20 Jun 2025, 13:25
Reviewer Update
i have been waiting 7-10 business days and you guys want me to wait again. One of your agents emailed me last week wednesday the 11th June stating that i have to wait for 7-10 days and it's been 8 days already i can't wait again
CS
Curwan S's updateReviewer Update
20 Jun 2025, 14:04Thank you.
So how long is that going to take can i get confirmation?
So how long is that going to take can i get confirmation?
CS
Curwan S's update20 Jun 2025, 14:04
Reviewer Update
Thank you.
So how long is that going to take can i get confirmation?
So how long is that going to take can i get confirmation?
CS
Curwan S's updateReviewer Update
20 Jun 2025, 17:59I have been waiting for 7-10 business days, now i must wait again this is absurd. I said in my previous message that i received an email from one of your agents last week wednesday the 11th June stating the refund waiting period, and it's day 8 already. I am not waiting another 7-10 business days my refund should've reflected in my account by now.
The lack of service and communicating of rain is absolutely poor and extremely dissapointing.
The lack of service and communicating of rain is absolutely poor and extremely dissapointing.
CS
Curwan S's update20 Jun 2025, 17:59
Reviewer Update
I have been waiting for 7-10 business days, now i must wait again this is absurd. I said in my previous message that i received an email from one of your agents last week wednesday the 11th June stating the refund waiting period, and it's day 8 already. I am not waiting another 7-10 business days my refund should've reflected in my account by now.
The lack of service and communicating of rain is absolutely poor and extremely dissapointing.
The lack of service and communicating of rain is absolutely poor and extremely dissapointing.
CS
Curwan S's updateReviewer Update
24 Jun 2025, 15:44So what happens if the refund does no reflect in my account after a few days?
CS
Curwan S's update24 Jun 2025, 15:44
Reviewer Update
So what happens if the refund does no reflect in my account after a few days?
CS
Curwan S's updateReviewer Update
24 Jun 2025, 15:44not*
CS
Curwan S's update24 Jun 2025, 15:44
Reviewer Update
not*
CS
Curwan S's updateReviewer Update
27 Jun 2025, 14:36 Refund of R649.00 Long Overdue – Immediate Action Required I've been waiting far too long for my refund of R649.00. I've emailed, and I’m getting zero response. This lack of communication and accountability is unacceptable. You are holding onto money that doesn't belong to you. I expect the full amount of R649.00 refunded immediately. If I don't hear back within 24 hours, I will be taking further action. Enough is enough. Handle this now.
CS
Curwan S's update27 Jun 2025, 14:36
Reviewer Update
Refund of R649.00 Long Overdue – Immediate Action Required I've been waiting far too long for my refund of R649.00. I've emailed, and I’m getting zero response. This lack of communication and accountability is unacceptable. You are holding onto money that doesn't belong to you. I expect the full amount of R649.00 refunded immediately. If I don't hear back within 24 hours, I will be taking further action. Enough is enough. Handle this now.