LM
Leon M
1 reviews | Active since Aug 2017
09 Oct 2022, 10:22
Poor service without response
I received my router and activation confirmation on 7 October 2022. After numerous calls to the call center I still don't have network connectivity. This has been escalated to the network team on 7 October already with response or results.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
09 Oct 2022, 10:35Hi Leon.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply09 Oct 2022, 10:35
Official
Hi Leon.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
LM
Leon M's updateReviewer Update
17 Oct 2022, 12:42Thanks I received the replacement SIM card on Friday at 13:00 and could connect at 17:00. For now all is good.
LM
Leon M's update17 Oct 2022, 12:42
Reviewer Update
Thanks I received the replacement SIM card on Friday at 13:00 and could connect at 17:00. For now all is good.