Poor service with *********** staff

On the 13 May, Rain services was down. No feedback from them or acknowledgement of the support ticket. Services only restored one day later. No apologies. Today again again service is down Chanel the consultant claims this to load shedding, yet we have power the entire area as power even the area where the Tower is located. Maybe this is the reason why Rain service is so bad, they hire *********** people to manage the call center and *********** technicians. Blame everything else besides themselves Sort your problems out.