Poor service rendered by rain stay away

Item: Rain
Rating: 1
Author: Mohammed K

Iv paid for 1 month upfront and cancelled due to poor services rendered, and iv called numerous times regarding refund yet all I get is my issue is being escalated to the billings department. Does rain even have a billings department

Helpful (0)

Replies (3)

Rain's replyOfficial

01 Dec 2020, 07:51

Hi Mohammed

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

Rain's reply01 Dec 2020, 07:51

Official

Mohammed K's updateReviewer Update

01 Dec 2020, 12:49

And I am waiting for 1 week to be contacted by rain.

Mohammed K's update01 Dec 2020, 12:49

Reviewer Update

And I am waiting for 1 week to be contacted by rain.

Mohammed K's updateReviewer Update

01 Dec 2020, 12:50

Worst part is I gotta waste my airtime calling the customer services just for them to tell me my issue is being escalated to the billings department

Mohammed K's update01 Dec 2020, 12:50

Reviewer Update

Worst part is I gotta waste my airtime calling the customer services just for them to tell me my issue is being escalated to the billings department