SN
Sthembiso N

1 reviews | Active since Jun 2015

20 Sept 2022, 12:56

Poor service provider

From Saturday I got no internet phoned the service provider I was told the towers are down. I really don't know why they don't communicate with customers.

Two months back had 12 day without internet. But they make us pay full mount every month. This is not fair. Even now no internet

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Replies (3)
Rain
Rain's reply20 Sept 2022, 13:05
Official
Hi Sthembiso.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain.
SN
Sthembiso N's update20 Sept 2022, 13:44
Reviewer Update
Even two months back I had 10 or 12 day without internet but I was made to payfull
SN
Sthembiso N's update22 Sept 2022, 19:12
Reviewer Update
hi i got problem with billing rain always make me for the days that no services was provided which it not fair. please investigate all the following ***/Thabo/Marie/ and this month 17,18,19,20,21.

Internet is back today. *********** stuff and worst service provider ever. You even wait about 10minutes when you call the customer care