jJ
justinmadikana J
1 reviews | Active since Dec 2016
05 Jul 2024, 18:39
POOR SERVICE POOR CONNECTION
The new Rain 101, give alot of problems, they are quick to sell something that they know is bogus, I've requested cal backs and haven't received any call to the day, I've submitted tickets, no contact from these people, people dont waist your time, this is really bad service.!!!
I regret ever fall for this worthless ISP.
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
05 Jul 2024, 20:22Hi, Justin M
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply05 Jul 2024, 20:22
Official
Hi, Justin M
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
jJ
justinmadikana J's updateReviewer Update
06 Jul 2024, 09:23Hi,
Thank you I will check, and I've scheduled a cancelation cause of the no replies or assistance I get, cause is no use to pay for something that dont work properly.
Why must people first run to Hello Peter to get a response?
I can still change my mind if it's going to work right, cause this impacts my work as when I have meetings then I'm locked out constantly.
Will advise if it work right.
Regards
Justin
Thank you I will check, and I've scheduled a cancelation cause of the no replies or assistance I get, cause is no use to pay for something that dont work properly.
Why must people first run to Hello Peter to get a response?
I can still change my mind if it's going to work right, cause this impacts my work as when I have meetings then I'm locked out constantly.
Will advise if it work right.
Regards
Justin
jJ
justinmadikana J's update06 Jul 2024, 09:23
Reviewer Update
Hi,
Thank you I will check, and I've scheduled a cancelation cause of the no replies or assistance I get, cause is no use to pay for something that dont work properly.
Why must people first run to Hello Peter to get a response?
I can still change my mind if it's going to work right, cause this impacts my work as when I have meetings then I'm locked out constantly.
Will advise if it work right.
Regards
Justin
Thank you I will check, and I've scheduled a cancelation cause of the no replies or assistance I get, cause is no use to pay for something that dont work properly.
Why must people first run to Hello Peter to get a response?
I can still change my mind if it's going to work right, cause this impacts my work as when I have meetings then I'm locked out constantly.
Will advise if it work right.
Regards
Justin
jJ
justinmadikana J's updateReviewer Update
06 Jul 2024, 17:58Hi,
It worked fine for a while after I retstarted but is doing the same the internet speed is 3.5mb for a 30mb line.
It worked fine for a while after I retstarted but is doing the same the internet speed is 3.5mb for a 30mb line.
jJ
justinmadikana J's update06 Jul 2024, 17:58
Reviewer Update
Hi,
It worked fine for a while after I retstarted but is doing the same the internet speed is 3.5mb for a 30mb line.
It worked fine for a while after I retstarted but is doing the same the internet speed is 3.5mb for a 30mb line.
jJ
justinmadikana J's updateReviewer Update
12 Jul 2024, 16:32Here we go again,
Speed were fine for this week now we have no network...
Please assist?
Speed were fine for this week now we have no network...
Please assist?
jJ
justinmadikana J's update12 Jul 2024, 16:32
Reviewer Update
Here we go again,
Speed were fine for this week now we have no network...
Please assist?
Speed were fine for this week now we have no network...
Please assist?
jJ
justinmadikana J's updateReviewer Update
12 Jul 2024, 22:02Hi,
Apologies, I missed the call, but it's working fine now thanks
Apologies, I missed the call, but it's working fine now thanks
jJ
justinmadikana J's update12 Jul 2024, 22:02
Reviewer Update
Hi,
Apologies, I missed the call, but it's working fine now thanks
Apologies, I missed the call, but it's working fine now thanks
jJ
justinmadikana J's updateReviewer Update
13 Jul 2024, 12:23Thank you, for your assistance.
jJ
justinmadikana J's update13 Jul 2024, 12:23
Reviewer Update
Thank you, for your assistance.
Rain's replyOfficial
13 Jul 2024, 15:13Hi
It is always a pleasure to be of assistance.
Regards,
rain.
It is always a pleasure to be of assistance.
Regards,
rain.
Rain's reply13 Jul 2024, 15:13
Official
Hi
It is always a pleasure to be of assistance.
Regards,
rain.
It is always a pleasure to be of assistance.
Regards,
rain.
jJ
justinmadikana J's updateReviewer Update
22 Jul 2024, 19:47I really dont know what to say anymore, I will just have to cancel this useless wifi,
You've send a technician out and he swapped the routers giving and the tower router....I still had issues when he left but thought let me give it a change...
At this moment the connection is so bad, 0.5mb download and 0 upload, this is ridiculous.
Please send some to come collect your equipment.
Regards
You've send a technician out and he swapped the routers giving and the tower router....I still had issues when he left but thought let me give it a change...
At this moment the connection is so bad, 0.5mb download and 0 upload, this is ridiculous.
Please send some to come collect your equipment.
Regards
jJ
justinmadikana J's update22 Jul 2024, 19:47
Reviewer Update
I really dont know what to say anymore, I will just have to cancel this useless wifi,
You've send a technician out and he swapped the routers giving and the tower router....I still had issues when he left but thought let me give it a change...
At this moment the connection is so bad, 0.5mb download and 0 upload, this is ridiculous.
Please send some to come collect your equipment.
Regards
You've send a technician out and he swapped the routers giving and the tower router....I still had issues when he left but thought let me give it a change...
At this moment the connection is so bad, 0.5mb download and 0 upload, this is ridiculous.
Please send some to come collect your equipment.
Regards