LD
Lunga D
1 reviews | Active since Oct 2015
04 Sept 2024, 09:03
Poor service - no support
My connection has been interrupted due to R0.00 owing on my account. I have sent requests to support and have been waiting 3 days for someone to reach out and rectify this. Very frustrating as i have to buy data since I'm working from home in addition to paying for Wi-Fi that i's unable to use. There is no number nor direct email where you can email and get some assistance. Still waiting for 'support'
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
04 Sept 2024, 09:08Hi Lunga,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply04 Sept 2024, 09:08
Official
Hi Lunga,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
LD
Lunga D's updateReviewer Update
04 Sept 2024, 10:29This is confusing because the app says R0.00. Thank you for the link but please update the app because that is where I stay in touch with my account.
LD
Lunga D's update04 Sept 2024, 10:29
Reviewer Update
This is confusing because the app says R0.00. Thank you for the link but please update the app because that is where I stay in touch with my account.