POOR SERVICE _ NO SERVICE AFTER A WEEK

I placed an order for the rain one package on 27 August 2023. After rearranging the delivery time from Wednesday to Thursday, after much follow-up, i eventually received my parcel on the 31 August 2023. The date today is 07/09/2023 and I still have no service, called every day since monday, was told it has been escalated on 3 different occassions - 1) status of order shows out for delivery (Already received and advised 5 consultants of the same) (this was done twice) 2) I followed up as the courier CCD also advised they would send an email to Rain confirming delivery has been completed. 3) After i dont know how many calls I am advised to call back to speak to Celestian to provide the codes on the simcards. 4) I called back the same day 06/09/2023 and was unable to speak to Celestian. Spoke with Kholofelo, provided 2 of the 3 sims numbers as i have discarded the sim card packaging (does ANYBODY still keep simcard packaging once setup and awaiting activation from a network or ISP????) I was also advised by the consultant that the codes will be escalated to Mngr Marvin (who still has not called me back) for the sim cards to be activated but i should keep in mind the router may not be activated as i am unable to provide the full code (5 digits after the simcard chip pin). I am now waitying for a call back from Ayanda/ I am beyond frustrated, and as someone with a mental disabaility, I do not wish to deal wiyth this company and would advise againsty anyone doing so as this poor service had me inconsolable and had to be medicated. As extreme as this may seem, as advised, i have a mental disability.