MM
Mphoza M

1 reviews | Active since Nov 2020

15 Nov 2022, 19:19

Poor service I won’t recommend it

Two references *** and *** while I complain about slow internet connection. They want to increase price while they provide poor service and no one has reached out to me to try to fix my so called 5G 50mbps speed

0
Replies (4)
Rain
Rain's reply15 Nov 2022, 19:44
Official
Hi Mphoza 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
MM
Mphoza M's update15 Nov 2022, 21:28
Reviewer Update
The case was open on the 7th November so when will my issue be resolved?
MM
Mphoza M's update16 Nov 2022, 11:17
Reviewer Update
The password on the Hauwei 5G Outdoor CPE router is admin and it doesn’t work. It doesn’t even have a reset button
MM
Mphoza M's update16 Nov 2022, 14:45
Reviewer Update
The router that I am using is 5G Outdoor CPE N5368X which is an out door router so it doesn’t have a reset button.Underneath it is just a Power/LAN cable ONLY. Wish I could send a picture