ZJ
Zoe J

1 reviews | Active since Jul 2020

25 May 2022, 11:57

Poor service from Rain and promise not fulfilled

After having gone through horrible connectivity, with next to zero functionality of the product/service and even much more ****ndous customer service/ technical support, which i had to constantly contact. I was promised not to be billed and Rain still went ahead and billed me. Better yet their arrogant Billing department still has the nerve to say the billing is correct, after been promised i wouldnt be billed.

DO NOT USE RAIN, IT IS NOT WORTH IT.

0
Replies (2)
Rain
Rain's reply25 May 2022, 12:04
Official
Hi Zoe 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
ZJ
Zoe J's update06 Jun 2022, 10:27
Reviewer Update
Still waiting for my refund for you'lls horrid service and product, this refund was promised by your agent.