LD
Lifalakhe D
1 reviews | Active since Oct 2020
16 Feb 2021, 10:37
Poor Service from Rain
Firstly i requested to downgrade on the 20th of January 2021from the R479 plan to the R250 plan, and then the next day i changed my mind to remain on the R479 plan to my surprise i was downgraded to the pay as you use plan which i never opted for by this consultant Athenkosi Damble but now i would like Rain to upgrade me to my plan since i jave been sending them emails calling them they cant assist me with my request, please assist me in solving this issue wirh Rain
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Rain's replyOfficial
16 Feb 2021, 11:47Good morning Lifalakhe.
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply16 Feb 2021, 11:47
Official
Good morning Lifalakhe.
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa