SM
Sylvia M
1 reviews | Active since Jan 2024
15 Jan 2025, 14:30
Poor service from rain
I'm writing yo hello Peter I don't know for the how many times now....I think I'm gonna have a problem with rain every month,I paid my subscription on the 2nd of January and now they cut my subscription and I don't know why and I can't get hold of them via their call centre,they hang up while you on the call with them.
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Replies (2)0
Replies (2)
Rain's replyOfficial
15 Jan 2025, 14:37Hi Sylvia,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your query, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your query, and we'll be in contact soon.
Regards,
rain.
Rain's reply15 Jan 2025, 14:37
Official
Hi Sylvia,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your query, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your query, and we'll be in contact soon.
Regards,
rain.
SM
Sylvia M's updateReviewer Update
15 Jan 2025, 15:40I realise you say you rep**** me privately and I can't read private messàge....kindly reply me on this plattfom or my email address because I can't get your private replies!!!!! I'm still waiting for you to resolve this and tell me what was the cause , because this is not the first time this thing happen.
SM
Sylvia M's update15 Jan 2025, 15:40
Reviewer Update
I realise you say you rep**** me privately and I can't read private messàge....kindly reply me on this plattfom or my email address because I can't get your private replies!!!!! I'm still waiting for you to resolve this and tell me what was the cause , because this is not the first time this thing happen.