Poor service form *Rain*

Poor service form *Rain*. After forcing us to change from our 5G month-to-month contact to get the new RainOne sim cards with the promise that they would be able to port my old number. 15 days latter and they still cannot even perform the basic functions of porting. They have disconnected me from Vodacom and now I am numberless with the banks and other people unable to contact me due to this. When I contact them I am transferred from pilar to post and hold on the line for more than 45min before the always promise that someone would call back. This never happens. Have left me with a sim and no number for 2weeks now, and they online team just asks for references of the calls and nothing happens even though this information is shared with them. Below is just some of the calls from when the issue was initiated: 29 May, 2023, 3:53 PM external id: *** 29 May, 2023, 3:34 PM status: pending Android-RICA *** external id: *** 29 May, 2023, 3:32 PM Android-Network *** external id: *** 29 May, 2023, 2:39 PM status: pending external id: *** 27 May, 2023, 8:46 AM external id: *** 26 May, 2023, 11:10 AM SIM Swap Voice MSISDN *** external id: *** VERY UNHAPPY