MS
Merick S
1 reviews | Active since Apr 2021
11 Dec 2025, 19:21
Poor Service
Poor customer service espwcially if theres an outage. Wasting time trying to get through to their contact centre. Promises to callback.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
12 Dec 2025, 10:14Hi Merick
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply12 Dec 2025, 10:14
Official
Hi Merick
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MS
Merick S's updateReviewer Update
12 Dec 2025, 18:32Your Support agent promised a technician would call me. 24 hours later still nothing...the usual customer service from Rain...
MS
Merick S's update12 Dec 2025, 18:32
Reviewer Update
Your Support agent promised a technician would call me. 24 hours later still nothing...the usual customer service from Rain...
MS
Merick S's updateReviewer Update
12 Dec 2025, 18:36Reference Number: ***6
MS
Merick S's update12 Dec 2025, 18:36
Reviewer Update
Reference Number: ***6
MS
Merick S's updateReviewer Update
13 Dec 2025, 09:51Can someone at Rain at least give a damn and reach out to a very frustrated customer?
MS
Merick S's update13 Dec 2025, 09:51
Reviewer Update
Can someone at Rain at least give a damn and reach out to a very frustrated customer?