SM
Sizakele M
1 reviews | Active since May 2021
11 Dec 2024, 05:51
Poor service
I lost my rain sim card 2 weeks ago,went on online to request a sim swop,did follow up calls after a week of no contact from them.Up until now it's almost 2 weeks I'm still waiting for their customer care to contact me.What a poor service.
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Replies (1)
Rain's replyOfficial
11 Dec 2024, 06:22Hi Sizakele M,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your SIM swap query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your SIM swap query; we will be in touch to further assist.
Regards,
rain.
Rain's reply11 Dec 2024, 06:22
Official
Hi Sizakele M,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your SIM swap query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your SIM swap query; we will be in touch to further assist.
Regards,
rain.