RA
Runel A

1 reviews | Active since Jun 2022

29 Jun 2022, 09:58

Poor Service

I have been quite satisfied with Rain in the past, however of late their customer service is pathetic. When you log a complaint, they respond with a automated message, and they repeat the same one. The call center number cuts off after 2 rings.

This is quite frustrating when they owe you money and refuse to deliver a service.

I get the impression that it's not their intention to assist their clients.

0
Replies (1)
Rain
Rain's reply29 Jun 2022, 10:03
Official
Hi Runel 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.