POOR SERVICE

Absolutely terrible! I have been without internet since the 14th of July phoning almost everyday - but still nothing. I have been given a ticket number and I have been told by three different people that my issue has been escalated - and that was told to me on Saturday 15 July till today 17 July. This is a ridiculous problem to have and unfortunately my entire house depends on the internet, yes including the tv which means that we have been without tv since Friday and with no communication from the outside world as we do not have internet. I can't even log into my bank account. I have to go to the atm everytime i want to check my bank account balance. Can someone at HelloPeter please assist with this company? Regards