TM
Tshidi M
1 reviews | Active since Mar 2023
12 Apr 2023, 15:28
POOR SERVICE DELIVERY
I SUSCRIBED TO RAIN UNLIMITED WIFI BUT TILL TODAY THE MATTER OF THE INTERNET HAS NOT BEEN RESOLVED WHEN I CONNECT TO RAIN IT SAYS CONNECTED BUT NO INTERNET. I TRIED CALLING TO GET ASSISTANCE BUT THEY GIVE EMPTY PROMISES, AND THEY ALSO DON'T ADVISE WHAT HAPPENED TO THEIR TOWER THE ONE IN SOWETO DIEPKLOOF. I HAVE BEEN STRUGGLING TO CONNECT TO THEIR INTERNET INSTEAD I USE MY OWN MY TO BUY DATA FROM TELKOM TO PROCEED WITH MY WORK.
WE STILL WAITING FOR RAIN TO COME AND CHECK THEIR TOWER.
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
12 Apr 2023, 15:46Hi Tshidi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply12 Apr 2023, 15:46
Official
Hi Tshidi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
TM
Tshidi M's updateReviewer Update
12 Apr 2023, 15:57M AT 6904 MOLOLI STREET AND I HAVE A 4G ROUTER THAT I USE FOR MY RAIN SIM CARD. THE WIFI CONNECT BUT NO ACTIONS AND I WAS ADVISED THAT MY TOWER IS AT DIEPKLOOF SINCE M BASED IN DIEPKLOOF BUT NOTHING IS HAPPENING WHEN I CONNECT MY WIFI AROUND DIEPKLOOF BUT WHEN I MOVE TO PLACES LIKE ORMONDE VIEW IT WORKS PROPERLY EVEN IF THERE'S LOADSHEDDING BUT AS FOR DIEPKLOOF IT DOES'N'T CONNECT EVEN IF IT'S LOADSHEDDING.
TM
Tshidi M's update12 Apr 2023, 15:57
Reviewer Update
M AT 6904 MOLOLI STREET AND I HAVE A 4G ROUTER THAT I USE FOR MY RAIN SIM CARD. THE WIFI CONNECT BUT NO ACTIONS AND I WAS ADVISED THAT MY TOWER IS AT DIEPKLOOF SINCE M BASED IN DIEPKLOOF BUT NOTHING IS HAPPENING WHEN I CONNECT MY WIFI AROUND DIEPKLOOF BUT WHEN I MOVE TO PLACES LIKE ORMONDE VIEW IT WORKS PROPERLY EVEN IF THERE'S LOADSHEDDING BUT AS FOR DIEPKLOOF IT DOES'N'T CONNECT EVEN IF IT'S LOADSHEDDING.
TM
Tshidi M's updateReviewer Update
12 Apr 2023, 16:09SO WHAT MUST I DO ON MY SIDE BECAUSE I HAVE TO PAY YOU FOR SOMETHING I NEVER ENJOYED IT BUT YOU GUYS DON'T EVEN ADVISE HOW LONG WILL YOU TAKE TO BE BACK IN ACTION PLEASE PROVIDE ALTERNATIVE OPTION.
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Tshidi M's update12 Apr 2023, 16:09
Reviewer Update
SO WHAT MUST I DO ON MY SIDE BECAUSE I HAVE TO PAY YOU FOR SOMETHING I NEVER ENJOYED IT BUT YOU GUYS DON'T EVEN ADVISE HOW LONG WILL YOU TAKE TO BE BACK IN ACTION PLEASE PROVIDE ALTERNATIVE OPTION.
TM
Tshidi M's updateReviewer Update
12 Apr 2023, 16:41BUT I CAN'T REMOVE THE SIM CARD FROM THE ROUTER AS I HAVE TO GET CALLS ON MY NUMBER.
I WANT TO KNOW WHEN WILL THE TOWER BE UP AND RUNNING I NEED A TAT FOR THAT
I CAN'T BE ABUSED BY YOU GUYS.
I WANT TO KNOW WHEN WILL THE TOWER BE UP AND RUNNING I NEED A TAT FOR THAT
I CAN'T BE ABUSED BY YOU GUYS.
TM
Tshidi M's update12 Apr 2023, 16:41
Reviewer Update
BUT I CAN'T REMOVE THE SIM CARD FROM THE ROUTER AS I HAVE TO GET CALLS ON MY NUMBER.
I WANT TO KNOW WHEN WILL THE TOWER BE UP AND RUNNING I NEED A TAT FOR THAT
I CAN'T BE ABUSED BY YOU GUYS.
I WANT TO KNOW WHEN WILL THE TOWER BE UP AND RUNNING I NEED A TAT FOR THAT
I CAN'T BE ABUSED BY YOU GUYS.
TM
Tshidi M's updateReviewer Update
13 Apr 2023, 08:50YES I'M CLOSE TO TLOTLEGO_PRIMARY WHAT IS THE NEXT PLAN?
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Tshidi M's update13 Apr 2023, 08:50
Reviewer Update
YES I'M CLOSE TO TLOTLEGO_PRIMARY WHAT IS THE NEXT PLAN?
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Tshidi M's updateReviewer Update
13 Apr 2023, 10:28COME ON GUYZ THIS IS NOT FAIR.
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Tshidi M's update13 Apr 2023, 10:28
Reviewer Update
COME ON GUYZ THIS IS NOT FAIR.
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Tshidi M's updateReviewer Update
13 Apr 2023, 13:09BUT YOU NEVER DISCUSSED THIS PROBLEM YOU JUST TOOK THE MATTER INTO YOUR HANDS WITHOUT OUR CONCERNS AS CLIENTS TO YOUR BUSINESS
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Tshidi M's update13 Apr 2023, 13:09
Reviewer Update
BUT YOU NEVER DISCUSSED THIS PROBLEM YOU JUST TOOK THE MATTER INTO YOUR HANDS WITHOUT OUR CONCERNS AS CLIENTS TO YOUR BUSINESS
TM
Tshidi M's updateReviewer Update
13 Apr 2023, 15:04LIKE REALLY
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Tshidi M's update13 Apr 2023, 15:04
Reviewer Update
LIKE REALLY
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Tshidi M's updateReviewer Update
09 May 2023, 19:20I will check it shortly
TM
Tshidi M's update09 May 2023, 19:20
Reviewer Update
I will check it shortly