CT
Cuttykat T

1 reviews | Active since Aug 2022

05 Oct 2025, 16:45

Poor service

I have never been so disappointed and ****ed by the consultants from rain ,i have been calling complaining about the network in my area and opted to cancel their service no the dont want to cancel they keep offering the discount but no solutions we are paying for nothing, however no one is willing to o resolve the matter or change the router.at this point im so ****ed and want nothing to do with rain,join the service at ur own risk.

0
Replies (2)
Rain
Rain's reply05 Oct 2025, 17:23
Official
Hi Cuttykat

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.
CT
Cuttykat T's update05 Oct 2025, 17:35
Reviewer Update
We have been told they will exchange the router as the issue might be a router since 6 mounths ago that haven't been done ,the agent i interwcted with today was aggressive and dropped our call what service is that ,this is unacceptable.