LM
Lerato M

1 reviews | Active since Jan 2024

08 May 2024, 10:49

Poor service

On the 30 April I had billing of R930 to pay and the option that says pay R499 then the rest later which I did pay R499. To my surprise my network is closed and I have a message saying I owe R930 again, what happened yo my R499? Wh am I not able to use my network

0
Replies (3)
Rain
Rain's reply08 May 2024, 11:13
Official
Hi Lerato M.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
LM
Lerato M's update08 May 2024, 16:25
Reviewer Update
I make payments every 25 of the month, and I payed R499 April 30 the remaining balance should be R430 that I'll pay later this month not R930
LM
Lerato M's update08 May 2024, 17:14
Reviewer Update
That's the amount I know R434.61, but when I open my rain account it says I must pay R934.61, and that R434 I was going to pay it this month on the 15 like on the app it said I can pay it later. It's only been a week or 2