Poor Service

Despite paying the full monthly subscription fee, I am not receiving the service I am being billed for. For an extended period, my connection has either been completely unavailable or so unreliable that it is unusable. As a result, I have been forced to purchase additional mobile data at my own expense in order to stay connected. This situation is unacceptable, as I am effectively paying twice for internet access. All they do is tell you about a technical team that is busy with your query but that can’t be true because it’s been 4 days