TD
Tanya D
1 reviews | Active since Apr 2017
07 Jun 2021, 10:24
Poor service
I have no internet for over a week now, been pushed from pillar to post email, and call into their service desk with no assistance. Yet my package was upgraded with no issues, so they taking extra money from me yet I am unable to use my device. I cannot be paying for something I am not making use of. RAIN REF : (***)
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Tanya D's updateReviewer Update
07 Jun 2021, 16:25Thank you Shaylen for the assistance you did a great job..
Just a side note that the router is still a bit slow experiencing slow speeds, so perhaps a new router is in order as suggested.
@RAIN Management I must add that It's rather sad that I had to go to this extent to get my query resolved.
Just a side note that the router is still a bit slow experiencing slow speeds, so perhaps a new router is in order as suggested.
@RAIN Management I must add that It's rather sad that I had to go to this extent to get my query resolved.
TD
Tanya D's update07 Jun 2021, 16:25
Reviewer Update
Thank you Shaylen for the assistance you did a great job..
Just a side note that the router is still a bit slow experiencing slow speeds, so perhaps a new router is in order as suggested.
@RAIN Management I must add that It's rather sad that I had to go to this extent to get my query resolved.
Just a side note that the router is still a bit slow experiencing slow speeds, so perhaps a new router is in order as suggested.
@RAIN Management I must add that It's rather sad that I had to go to this extent to get my query resolved.