MM
Mirriam M

1 reviews | Active since Jun 2017

13 Feb 2024, 13:46

Poor Service

Till today since Rain stated that they get an agent to call me? I still have not received a call, the only thing I received from Rain was a buffering connection. I DO NOT ENCOURAGE PEOPLE TO USE RAIN, THEY ARE ***********!!!

0
Replies (3)
Rain
Rain's reply13 Feb 2024, 13:58
Official
Hi Mirriam,
 
We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this ASAP.
 
Thank you, 

rain

MM
Mirriam M's update15 Feb 2024, 15:03
Reviewer Update
Dear Rain.

Thank you for making time and effort to attend to my concerns. Mr Allan called to further engage with me yesterday trying to establish the core my complain and He discovered various issues that are tempering with the connection and suggested the observation of the connection of which could not proceed due power-cuts in my area. Thank you Rasia and Allan for your efficiency in the whole situation, I appreciate the effort put in resolving my problem, may you continue doing so with the rest of your clients. Many thanks.
Mirriam
Rain
Rain's reply17 Feb 2024, 15:31
Official
Hi 

We're glad to have provided a positive experience.

Regards,
rain.