Poor Service

I get a email to say you responded but I can't even see that so perhaps A PHONE CALL

Robot can't help

And the question is when will you get in touch?

Ja Mohammed just as I thought called me ones and I never heard from you again guess what I have the same problem again it seems if all the Rain employees are useless so on Monday I will go seek some help at the consumer board I do think I have more than enough evidence

Not good enough apologize not accepted

Now I must keep track of your failures I am sure you can see but again just the way Rain opperait make it the customers problem

A 1mb connection on a few devices will quickly come to your 1gig in a day especially when you have camaras that keeps buffering so what's the use you think you have all the loop holes but you don't after a year's complains on hallopeter I have more than enough proof that you don't care about your customers

But I am supposed to get speeds up to 30mb that a I really get so who is at fault
I suppose the customer

Like I said stop to apologize
Your story are now becoming boring you don't know what to say to me then you send the pre made email about the tower I have printed the last years correspondenc on hellopeter and I will add this with my complaint to the consumer board
I honestly hope you feel ashamed

My liking would be to have the service that i am paying for is that to hard to understand?

Now you are getting snotty and I wonder if it's not you Mohammed

Absolutely terrible Mohammed
Every case you take a personal interest in after explaining the whole situation to you and that's all you can say i would feel ashamed

Will the technician actually come?
This was also promised in the past and it never happened

Yes that is my address

Same thing today 19/02/2025
HORIBLE,HORIBLE,HORIBLEHorrible again I have basically no internet.
So I complained on this platform now maybe 12 to 13 times in the last year still no luck.
The last complain was on the 1 off Feb 2025 and a customer service person by the name of Muh???? help me after one hell of a fight I managed to get a technician out by the name off Ben??? witch come out to basically tell me that there are to many people on the tower and he will get his manager to keep in touch with me up until the problem was resolved, needles to say I never heard from the Manager (TIPICAL RAIN)
2 Weeks went pass no word from them they did not even follow up on this platform.
Since Monday my router does not even show 5G instead it shows a Red 4G.,its hardly working.
I am absolutely tired of RAIN making there problems mine its not my fold there is to many people on one tower and they cant provide the service they promised.
It does not even help to complain because every time there is just another excuse.
I need this resolved today!!
I don't want to hear its the tower or anything its not my problem.
HOW CAN 1 PERSON COMPLAIN 13 TIMES IN JUST OVER A YEAR AND NO ONE AT RAIN DOES SOMETHING TO GET THE PROBLEM RESOLVED.
WHAT HAPPEND TO THE CUSTOMER IS ALWAYS RIGHT????
AND IN THIS CASE I AM RIGHT!!!!!!

I did Lets See