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clintesau C

1 reviews | Active since Jul 2016

09 Feb 2021, 15:05

poor service

i am so disappointed in the service. i canceled my Telkom uncapped lte contract as i could not use it. after months of fighting, they cancelled the contract as they could not fix the problem. Rain told me they had a more reliable network in my area and since i moved over to them, i had no joy,i complained constantly and nothing improves, they sent me an external router but problem still the same. i was told someone from the technical division would call..2 weeks later nothing changed...no call, no internet and with covit, we need to work from home.

0
Replies (1)
Rain
Rain's reply09 Feb 2021, 16:19
Official
Good afternoon Clint

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa