POOR SERVICE BEFORE SERVICE STARTED

No wifi installed yet and already poor service. We would not recomend using rain, no matter what people would say otherwise. My husband and I app**** for the premium contract on 25 September. They promised delivery 1 to 3 days. We followed up on the 3rd day and was informed it would take 3 to 5 days. We are now at 7 days later, or 5 working days. They now postponed it to Monday the 4th for delivery. Poor communication with follow ups and promises not kept. Even requesting call backs they ignore you. This is the last service I expected to receive now even after I cancelled a new contract with Vox for taking 4 weeks to do an installation.