Poor service

Rain WiFi don’t but that **** I’ve been calling sending messages to ask for help no one call or respond they only want their money only I always pay my WiFi but still the connection is so bad it 1/10 if I can rate it please don’t use rain network it poor when it comes to network and their service is so bad , I paid my WiFi but I’m not connected it been happening everyday the is other day I almost failed my exams because of their network is going off and on then it went off 1 hour while I’m writing my exam this a last month using this I cancel it I did send the message to cancel it no response