POOR SERVICE AND UNSUBSTANTIATED CHARGES

I really hope we have the new unlimited data network providers entering the market. This Rain service is pathetic, firstly you struggle for a proper signal most of the time, you pay for the subscription but still find yourself having to revert to mobile network hotspot. I have been trying in vain to get the statement of my account and the fact that there's no contact numbers on their website is even a bigger problem for me.

I had to pay R958 this month to keep my subscription and i am still battling to get the details of that up-to this day.

We can deal with their unreliable signal but we cannot deal with the fact that we don't get invoices and statements for our accounts.