TL
Thobela L

1 reviews | Active since Nov 2022

23 Sept 2024, 11:56

Poor service and unprofessional staff

Rain cut off my internet and charged me full amount. They kept debiting everyday, whilst I gave them an authorisation for one debit date causing me unnecessary bank charges.

0
Replies (2)
Rain
Rain's reply23 Sept 2024, 12:07
Official
Hi Thobela,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the matter, and we'll reach out to soon.

Regards,
rain.
TL
Thobela L's update23 Sept 2024, 12:49
Reviewer Update
Why do you keep on debiting every day ?