MN
Mlungisi N
1 reviews | Active since Dec 2017
19 May 2021, 09:40
Poor service and refund delay
I have spent over two weeks waiting for Rain to return my money after returning their product. I am continuously sent from pillar to post about it being escalated but no refund as per yet. This is highly disappointing and unprofessional from the provider.
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Replies (4)MN
Mlungisi N's updateReviewer Update
19 May 2021, 10:52GoodMorning
Thank you to the response. Closing this matter will much appreciated.
Thank you to the response. Closing this matter will much appreciated.
MN
Mlungisi N's update19 May 2021, 10:52
Reviewer Update
GoodMorning
Thank you to the response. Closing this matter will much appreciated.
Thank you to the response. Closing this matter will much appreciated.
MN
Mlungisi N's updateReviewer Update
19 May 2021, 10:54Good morning
That is truly unacceptable.
I was told on the 7 May 2021 that I would get my refund 7-10 working days. Now I’m expected to wait another???
That is truly unacceptable.
I was told on the 7 May 2021 that I would get my refund 7-10 working days. Now I’m expected to wait another???
MN
Mlungisi N's update19 May 2021, 10:54
Reviewer Update
Good morning
That is truly unacceptable.
I was told on the 7 May 2021 that I would get my refund 7-10 working days. Now I’m expected to wait another???
That is truly unacceptable.
I was told on the 7 May 2021 that I would get my refund 7-10 working days. Now I’m expected to wait another???
MN
Mlungisi N's updateReviewer Update
19 May 2021, 11:33Please arrange for a faster turn around time.
Your team’s incompetency should not be mine. I paid upfront for the service and returned before 7 days of use. I find myself still inconvenienced till now.
I trust you understand my annoyance and infuriation at this matter. Please sort this out with no more delay.
Your team’s incompetency should not be mine. I paid upfront for the service and returned before 7 days of use. I find myself still inconvenienced till now.
I trust you understand my annoyance and infuriation at this matter. Please sort this out with no more delay.
MN
Mlungisi N's update19 May 2021, 11:33
Reviewer Update
Please arrange for a faster turn around time.
Your team’s incompetency should not be mine. I paid upfront for the service and returned before 7 days of use. I find myself still inconvenienced till now.
I trust you understand my annoyance and infuriation at this matter. Please sort this out with no more delay.
Your team’s incompetency should not be mine. I paid upfront for the service and returned before 7 days of use. I find myself still inconvenienced till now.
I trust you understand my annoyance and infuriation at this matter. Please sort this out with no more delay.
MN
Mlungisi N's updateReviewer Update
19 May 2021, 15:17This is completely unfortunate to us the consumer. How quickly the provider is to take money but unprofessional slow to return it.
MN
Mlungisi N's update19 May 2021, 15:17
Reviewer Update
This is completely unfortunate to us the consumer. How quickly the provider is to take money but unprofessional slow to return it.