1 reviews | Active since Apr 2014

12 Dec 2021, 17:22

Poor service and communication

I've now given up every night at around 5 or 6pm my service disconnects I've logged numerous calls/tickets on the rain website but for the past week still no help I've emailed them back on the confirmation and ever call/ticket same thing they just close it with no further investigation or no contact with me I'm not sure what else I can do now this seems to be my last resort

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Replies (2)
's update13 Dec 2021, 21:05
Reviewer Update
The enterprise road address is my work address the Allen's Nek address is my home address where the service is in use
's update13 Jan 2022, 07:25
Reviewer Update
I would like to say thank you I was visited by a free lance technician and he installed the exterior router and since then my connection has returned to what it always was thank you so much for resolving my issue it is much appreciated