ZN
Zusakhe N
1 reviews | Active since May 2018
20 Oct 2020, 18:44
Poor Service and communication
Very slow response i have asked to cancel my deal weeks ago but i was told i need to pay 700rand for September before cancellling so i switched off the device on the 1st of October inorder for them not to bill me and i have had no reply regarding how we cancel before getting billed for October when i have not used the device for OCtober.
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
21 Oct 2020, 15:24Hi Zusakhe N
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply21 Oct 2020, 15:24
Official
Hi Zusakhe N
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline