KVdM
Karen Van der Merwe

1 reviews | Active since Dec 2016

03 Apr 2023, 11:25

Poor service and bad connection

I've not had any problems with the WiFi from rain from the biginimg, however it changed 2 weeks ago. We are having problems with our Internet, and if you phone they don't answer your phone call and if you log a ticket they don't respond.

0
Replies (5)
Rain
Rain's reply03 Apr 2023, 12:05
Official
 
Hi  Karen 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
 
KVdM
Karen Van der Merwe's update03 Apr 2023, 12:18
Reviewer Update
6WGH+M88 Hartbee****rt
KVdM
Karen Van der Merwe's update03 Apr 2023, 12:19
Reviewer Update
My service was great since two weeks ago. Then we started to have problems.
KVdM
Karen Van der Merwe's update03 Apr 2023, 12:28
Reviewer Update
We have 4G coverage and op your map shows we are covered.... Like I said our network was great and now it's terrible
KVdM
Karen Van der Merwe's update03 Apr 2023, 12:30
Reviewer Update
Are you having problems for two weeks now..... If so please get yourself other technicians.