1 reviews | Active since Mar 2016
POOR SERVICE AND ****
As of July, I relocated back home to Dutywa in the Eastern Cape. Since I was working from home and there was no connection, I had to switch to a different network. I have now decided to cancel my arrangement with Rain.
Unfortunately, because the email I used years ago was linked to another subscription, I cannot create an online account to process the cancellation myself. I have been calling in and receiving different ticket numbers, but to date, no one has contacted me to finalize the cancellation or arrange for the collection of the device.
Here are the ticket numbers for ***, ***8.
If this matter is not resolved promptly, I will be left with no choice but to hand it over to my lawyers to handle going forward.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
s/n:RACCZAC0P***9
IMEI:***
hte101
5G cpe model:the101.a
can I get this sorte by tomorrow morning
s/n:RACCZAC0P***9
IMEI:***
hte101
5G cpe model:the101.a
can I get this sorte by tomorrow morning
