POOR SERVICE ALERT!! ⚠️

RAIN RAIN RAIN

OH GOD WHERE CAN I START😑

I THINK 1ST OF ALL THIS COMPANY PROMISE S A LOT BUT FAILS TO DELIVER ESPECIALLY WHEN YOU NEED THEM THE MOST,

ON THE 27TH OF OCTOBER 2023 I PAID MY MONTHLY FEE AS ALWAYS USING MY APP AND IT SAID NOTHING ABOUT ANY OUTSTANDING BALANCE, COME THE THIRD I STARTED RECEIVING TEXT MESSAGE TELLING ME I HAVE TO PAY R499 AND ON TOP OF THAT THEY'VE BLOCKED ME I CAN'T EVEN CALL THEM USING MY PERSONAL PHONE I HAVE TO USE MY WORK NUMBER OR TOTALLY DIFFERENT PHONE NUMBER

IT TOOK ME DAYS TO GET HOLD OF THEM AND WHEN I FINALLY DID THE CONSULTAN COULDN'T EVEN CLARIFY TO ME WHY IM OWING THE R499 BECAUSE ACCORDING TO MY PAYMENTS THEY'RE ALL UP TO DATE WHEN I LOG IN ON THEIR WEBSITE I COULDN'T EVEN DO ANYTHING BECAUSE THEY'VE BLOCKED FROM DOING ANYTHING UNTILL I PAY THIS MONEY THAT I DON'T EVEN KNOW ABOUT

WHEN I TOLD THEM TO CANCEL MY ACCOUNT WITH THEM I WAS TOLD THAT I WILL HAVE TO PAY "THIS MYSTERY R499" FIRST BEFORE CANCELING.

I HAVE BEEN WITH RAIN SINCE 2021 AND THE THINGS I'VE WENT THROUGH WITH THEM WAS LIKE BEING IN A TOXIC RELATIONSHIP

THEIR SERVICES ARE VERY BAD,I BELIEVE THEY'VE BEEN IN BUSINESS SINCE 2018 BUT THEY'RE OPERATING LIKE NEWBIES😏

THERE'S NOTHING PROFESSIONAL ABOUT THEIR SERVICES. THEY DON'T EVEN DESERVE HALF A STAR