Poor service

I subscribed to Rain in 2020 or 2021 on behalf of the company I worked for at the time, as I was the authorized person, I subscribed online, using a company linked credit card, and the router was delivered to our business address about 3 days later. I subsequently left the company in December 2021, and since then joined another company of which I am still employed with.

About 5-6 months into 2022, I started getting non-stop calls from rain, informing me that I am in arrears with "my" account, every time they called me, I told them the same story as above, and asked them to please contact my previous company as I am not liable for this account anymore as I left the company in December 2021. But the calls kept coming, eventually I told the Rain people to please record my conversation and take the recording to your supervisor/manager to sort or give me a call to sort this out, as no one that calls me wants to assist, but would continue calling me. The last 3 months or so the calls stopped but now I'm getting SMS's informing me, and I quote: "Urgent payment! Mr. ............., you in default of R.........with rain ACC. Pay now online https://pay.ozow.io etc. I called the number on the sms and explained the same story to them, one call I spent 13 minutes explaining the story, with a promise they would sort this or get one of their managers to call me. NOTHING!!!! I keep getting SMS's and calls from this company now, I explained my story to 3-5 different people from this company, asking to get a manager to call me to sort out this mess, NOTHING!!!! sms's and calls keep coming. REALLY!!!!!!!! this is now borderline harassment.

Rain!!!!!! get your act together and sort this mess, I did what I could to try and sort your mess, but the people one talks to are either ***********, or unwilling to assist.

This has been going one for far too long.

SORT IT OUT!!!!!