POOR SERVICE

Evening when I activate RAIN TALK I DON'T GET OTP. I have reported this since last week Thursday. I even went to your store where they did a SIM SWAP. However NOW I'm tired of your SERVICE. All the time when I call your CALL CENTRE I'm told that the issue is going to be escalated TO VOICE DEPARTMENT.

Now I have made more than an HOUR OF MINUTES CALLING YOU USING A DIFFERENT NETWORK. WHO IS GOING TO REFUND ME FOR THAT? OR ARE YOU GOING TO BE CLEVER ENOUGH LIKE LAST TIME WHERE YOU MAINTAINED THAT I SHOULD HAVE USED YOUR SIM CARD WHERE AS THE SAME SIM CARD WAS THE ONE HAVING A PROBLEM.

IT'S A WEEK NOW AND I HAVEN'T BEEN ABLE TO USE THE SERVICE I HAVE BEEN BILLED FOR.