kT
kgotso T

1 reviews | Active since Nov 2015

18 Sept 2022, 21:04

Poor Service

Rain has never or rather not attended towers that are down in Bophelong Vanderbjilpark since the 25 August 2022. I called so many times endlessly and nothing has been done. All they do is lie that they came to fix

0
Replies (12)
Rain
Rain's reply19 Sept 2022, 08:01
Official

Hi Thato
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
kT
kgotso T's update19 Sept 2022, 08:51
Reviewer Update
It's on 5g

The issue is why are the Towers not fixed or why am I not connected to another tower in vanderbjilpark.
kT
kgotso T's update19 Sept 2022, 08:52
Reviewer Update
NM5VN5

That's my sim number
kT
kgotso T's update19 Sept 2022, 09:16
Reviewer Update
1370 dube street, Bophelong vanderbjilpark
kT
kgotso T's update19 Sept 2022, 11:09
Reviewer Update
There is no transfer burnt in my area and I have proof from Municipality. The technicians are lying. Nothing is burn as we are having electricity as per Normal
kT
kgotso T's update19 Sept 2022, 11:10
Reviewer Update
No transformer is burnt,the technicians are just lying! We have had electricity for the longest time!
kT
kgotso T's update19 Sept 2022, 17:47
Reviewer Update
How long will this take? Since I have upgraded to 5g I have not had any services and not used it.
kT
kgotso T's update20 Sept 2022, 08:11
Reviewer Update
What exactly are you waiting for from Municipality? There's nothing to wait for.
kT
kgotso T's update20 Sept 2022, 08:17
Reviewer Update
I have tried that and why can I not be connected to that tower at Curie Blvd/Golden High... I'm still getting a red light on "network"
kT
kgotso T's update20 Sept 2022, 09:35
Reviewer Update
When will that be fixed.

You talking about Municipality and Lying about that there's no power.


kT
kgotso T's update20 Sept 2022, 10:38
Reviewer Update
I can confirm that there's no transformer outage as that took about a day to be fixed
Of which it was before 30 August 2022.

I'm a an Employee at Municipality and all of your reasoning are not Facts and clearly Rain does not go back to the towers and check!
kT
kgotso T's update20 Sept 2022, 10:46
Reviewer Update
How can a tower be down for 25 Days and not give solid reasons?

This is Bad service! This is bad response to customers!