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LM
Lucky M

1 reviews | Active since Nov 2024

11 Nov 2024, 14:49

Poor service

I can’t work,Is been two weeks now since I lost my 5G connection and when you report the problem they’re already aware of,they still take about a month to resolve /fix the issue.

0
Replies (7)
Rain
Rain's reply11 Nov 2024, 15:38
Official
Hi Lucky,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
LM
Lucky M's update11 Nov 2024, 16:44
Reviewer Update
Okay dont Forget to send the sittings instructions as requested
LM
Lucky M's update11 Nov 2024, 20:22
Reviewer Update
I’m struggling to access my gallery from here,is there another way we could do it maybe?
LM
Lucky M's update11 Nov 2024, 20:31
Reviewer Update
Screenshot sent.
LM
Lucky M's update11 Nov 2024, 21:04
Reviewer Update
Okay
LM
Lucky M's update12 Nov 2024, 15:01
Reviewer Update
Well Not anymore,that speed only lasted for few minutes,now I’m back to struggling and everyone here has the same problem.

I suggest the best solution is to get my regular Tower fixed ASAP..
LM
Lucky M's update19 Nov 2024, 20:48
Reviewer Update
Hi,my connection was fully restored today and now I lost the connection again, did my tower get fixed today or what’s happening