NT
Nqobile T
1 reviews | Active since Mar 2024
15 Mar 2024, 14:06
Poor Service
I AM SICK AND TIRED OF RAIN. THEY DON'T TREAT THEIR CUSTOMERS VERY WELL. I HAVE BEEN CALLING SERVERAL TIMES TO CHANGE MY DEBIT DATE. I DON'T KNOW WHY THEY CHANGED MY DEBIT DATE TO THE 15TH WHICH I DON'T GET PAID ON THE 15TH I GET BACK LADT DAY OF THE MONTH. I HAVE BEEN REQUESTING FOR CALL BUT THEY DON'T CALL. I JUST WANT TO CANCEL THIS SERVICE CAUSE THEY ARE NOT PROFESSIONAL AND THE SERVICE IS POOR.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
15 Mar 2024, 14:25Hi Nqobile mbuso T
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply15 Mar 2024, 14:25
Official
Hi Nqobile mbuso T
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
NT
Nqobile T's updateReviewer Update
15 Mar 2024, 14:31Can I please get a call now
NT
Nqobile T's update15 Mar 2024, 14:31
Reviewer Update
Can I please get a call now
NT
Nqobile T's updateReviewer Update
15 Mar 2024, 14:32Then please cancel my contract now. Come collect your device. I'll apply for better wifi
NT
Nqobile T's update15 Mar 2024, 14:32
Reviewer Update
Then please cancel my contract now. Come collect your device. I'll apply for better wifi
NT
Nqobile T's updateReviewer Update
15 Mar 2024, 14:34I can't pay R530 for the service of 15 days. That's a day light *******.
NT
Nqobile T's update15 Mar 2024, 14:34
Reviewer Update
I can't pay R530 for the service of 15 days. That's a day light *******.
NT
Nqobile T's updateReviewer Update
15 Mar 2024, 14:44Please activate my account then debit on the last day of the month, cause my debit date it's not on the 15th and beside why did y'all change it to the 15th without my permission. If you not going to activate my account please cancel my contract before I take further steps.
NT
Nqobile T's update15 Mar 2024, 14:44
Reviewer Update
Please activate my account then debit on the last day of the month, cause my debit date it's not on the 15th and beside why did y'all change it to the 15th without my permission. If you not going to activate my account please cancel my contract before I take further steps.
NT
Nqobile T's updateReviewer Update
15 Mar 2024, 15:52That's the thing you always say my account is overdue when I ask to change my debit date. How am I going to pay now because it's during the month. And you never called me my phone is been on. Lets not make things simple cause you not able assist me as a customer. Cancel my contrac and come collect your device simple. Don't lie and say you called me.
NT
Nqobile T's update15 Mar 2024, 15:52
Reviewer Update
That's the thing you always say my account is overdue when I ask to change my debit date. How am I going to pay now because it's during the month. And you never called me my phone is been on. Lets not make things simple cause you not able assist me as a customer. Cancel my contrac and come collect your device simple. Don't lie and say you called me.
NT
Nqobile T's updateReviewer Update
15 Mar 2024, 16:49*** plesse call now
NT
Nqobile T's update15 Mar 2024, 16:49
Reviewer Update
*** plesse call now