ML
Maserole L

1 reviews | Active since Feb 2021

19 Mar 2021, 09:01

Poor service

I bought a 5g router from Rain, it was delivered on the 11 March. They promised to activate my SIM within 24hour but never did. I have been calling and emailing their support team everyday but NEVER get a clear answer on what problem is. I will never recommend them to anyone because of their poor service . Is just a waste of time and money.

0
Replies (1)
Rain
Rain's reply19 Mar 2021, 09:19
Official
Good morning, Maserole.

Please accept my apology for the service you have experienced thus far. I have escalated your ticket for further assistance.

Kind Regards 
Mosa