TM
Tebogo M
1 reviews | Active since Jan 2016
07 Dec 2022, 13:20
Poor service
I’ve been been having issues with the network now for over 3weeks and I requested to be removed from the current radius I am on because it’s down and No one care to assist me so I must suffer because an agent is not attending my account query, this is really disheartening for real!!
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
07 Dec 2022, 13:26Hi Tebogo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply07 Dec 2022, 13:26
Official
Hi Tebogo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
TM
Tebogo M's updateReviewer Update
07 Dec 2022, 14:32I am not using the rain sim on my phone I am using it on the router and I did several time to move the router around but nothing works it’s been 3 weeks now having the same issue , and I see that there several towers some are 2km plus some 3km plus away from me, surely not all towers are down , please connect me to the nearest tower where I can get the service I rendered for. Thank you
TM
Tebogo M's update07 Dec 2022, 14:32
Reviewer Update
I am not using the rain sim on my phone I am using it on the router and I did several time to move the router around but nothing works it’s been 3 weeks now having the same issue , and I see that there several towers some are 2km plus some 3km plus away from me, surely not all towers are down , please connect me to the nearest tower where I can get the service I rendered for. Thank you
TM
Tebogo M's updateReviewer Update
07 Dec 2022, 15:30I am not sure which part of I have followed the instructions numerous times and the issue still stand hence I am requesting to be connect to the nearest tower bases that one that is facing technicalities 🙆♀️🙆♀️ it’s been 3 weeks do you understand how frustrating it is paying for something that you not rendered for ?
TM
Tebogo M's update07 Dec 2022, 15:30
Reviewer Update
I am not sure which part of I have followed the instructions numerous times and the issue still stand hence I am requesting to be connect to the nearest tower bases that one that is facing technicalities 🙆♀️🙆♀️ it’s been 3 weeks do you understand how frustrating it is paying for something that you not rendered for ?
TM
Tebogo M's updateReviewer Update
07 Dec 2022, 15:35Also I do not understand when you say I can connect my self to the tower that in scarlet oak , how I am I suppose to do that because I cannot connect radius online ? The only thing is to move closer to that towers that means I need to leave my house which is impossible.
TM
Tebogo M's update07 Dec 2022, 15:35
Reviewer Update
Also I do not understand when you say I can connect my self to the tower that in scarlet oak , how I am I suppose to do that because I cannot connect radius online ? The only thing is to move closer to that towers that means I need to leave my house which is impossible.
TM
Tebogo M's updateReviewer Update
07 Dec 2022, 19:40Thank you
TM
Tebogo M's update07 Dec 2022, 19:40
Reviewer Update
Thank you
TM
Tebogo M's updateReviewer Update
15 Dec 2022, 19:08My issue with the network is yet to be resolved please assist prompt
TM
Tebogo M's update15 Dec 2022, 19:08
Reviewer Update
My issue with the network is yet to be resolved please assist prompt
TM
Tebogo M's updateReviewer Update
15 Dec 2022, 21:52I will be waiting for the feedback
TM
Tebogo M's update15 Dec 2022, 21:52
Reviewer Update
I will be waiting for the feedback
TM
Tebogo M's updateReviewer Update
17 Dec 2022, 01:21Thank you
TM
Tebogo M's update17 Dec 2022, 01:21
Reviewer Update
Thank you
TM
Tebogo M's updateReviewer Update
10 Jan 2023, 10:58Hi there, I am seriously really getting tired to reporting the same issue with no assistance ,it’s been 2 months now; I’ve asked to be removed from the current tower that I am connected to because it’s been giving me issues with network and nothing has been done after twin months still.
For heaven sake there are 6 towers that I near me which of if I had the allowance to change the radius online I will but I can’t because your technical support needs to do that.
The rates have gone up but service is *** ,I’ve debited twice now but I am not receiving the service render. Kindly treat this agent.
For heaven sake there are 6 towers that I near me which of if I had the allowance to change the radius online I will but I can’t because your technical support needs to do that.
The rates have gone up but service is *** ,I’ve debited twice now but I am not receiving the service render. Kindly treat this agent.
TM
Tebogo M's update10 Jan 2023, 10:58
Reviewer Update
Hi there, I am seriously really getting tired to reporting the same issue with no assistance ,it’s been 2 months now; I’ve asked to be removed from the current tower that I am connected to because it’s been giving me issues with network and nothing has been done after twin months still.
For heaven sake there are 6 towers that I near me which of if I had the allowance to change the radius online I will but I can’t because your technical support needs to do that.
The rates have gone up but service is *** ,I’ve debited twice now but I am not receiving the service render. Kindly treat this agent.
For heaven sake there are 6 towers that I near me which of if I had the allowance to change the radius online I will but I can’t because your technical support needs to do that.
The rates have gone up but service is *** ,I’ve debited twice now but I am not receiving the service render. Kindly treat this agent.